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Questions & Answers

Frequently asked questions

Everything you need to know about working with One Nine — how we’re different, insurance, your first visit, and getting started. Still have a question? Call or text us.

What makes One Nine different from a typical PT clinic?

Every session is one full hour, one-on-one with a Doctor of Physical Therapy — never an aide or tech. There’s no waiting room and no being passed off. We use objective tools like force plates and dynamometers to measure progress and clear athletes for return to sport based on data, not guesswork.

Do I need a doctor’s referral to start physical therapy in California?

No. California is a direct-access state, so you can begin physical therapy at One Nine without a physician’s referral. The simplest first step is a free 15-minute consultation with one of our Doctors of Physical Therapy.

Do you take insurance?

One Nine is a cash-based, out-of-network clinic, which lets every session stay 1-on-1 with a Doctor of Physical Therapy — no rushed double-booking. We provide superbills you can submit to your insurer for out-of-network reimbursement, and we handle the paperwork so you don’t have to.

What should I expect at my first visit?

Your first visit is a full hour, one-on-one with a Doctor of Physical Therapy. We take a detailed history, watch how you move, run objective tests where relevant, and build your initial plan — then start treatment the same day. You’ll leave understanding what’s driving your issue and what the path back looks like.

How many sessions will I need?

It depends on your injury and goals, and we’ll give you an honest estimate after your first visit. Because every session is a full hour with a doctor — not a rushed, double-booked slot — most people need fewer visits than they expect.

Do you only treat athletes?

No. We work with athletes of every level, but also active adults, weekend warriors, surfers, cyclists, runners, and golfers — anyone who wants to move and live without pain. The same 1-on-1, root-cause approach applies to everyone.

What kinds of injuries and athletes do you treat?

We treat sports injuries of all kinds — ACL and knee injuries, ligament sprains, muscle strains, tendonitis, rotator cuff and shoulder issues, back and neck pain, and post-surgical rehab. Our patients range from high school, collegiate, and elite athletes to active adults, surfers, cyclists, runners, golfers, and tennis players.

How do I book, and can I choose my provider?

You can book online through Jane, or call or text us at (858) 848-6639. You’re welcome to request a specific Doctor of Physical Therapy — each provider’s bio in our team section links straight to their booking calendar.

Which areas of San Diego do you serve?

Our three clinics — Solana Beach, La Costa, and Rancho Bernardo — serve athletes across San Diego, including Encinitas, Del Mar, Carmel Valley, Rancho Santa Fe, Carlsbad, San Marcos, Poway, and La Jolla.

Where are you located?

We have three San Diego clinics: Solana Beach (722 Genevieve St, Suite Q), La Costa (1645 S Rancho Santa Fe Rd, Suite 101, San Marcos), and Rancho Bernardo (11305 Rancho Bernardo Rd, Suite 118). Each has a Doctor of Physical Therapy on every visit.

Still have questions?

Book a free 15-minute consult with a Doctor of Physical Therapy. No referral needed.